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Splunk for VoIP Management
 
Splunk indexes data from every component involved in delivery of VoIP services and applications. Powerful transaction search capabilities let you find and report across all events from all sources that relate to a single call.

VoIP is one of the most demanding new consumers of network resources. Call quality can be affected by the slightest network hiccups that escape the notice of network monitoring that rely on periodic sampling and testing.
 
Actual call data is usually ignored from a monitoring perspective. Detecting, diagnosing and reporting on call quality issues is extraordinarily complicated, with information about individual calls scattered across different events in call manager logs, endpoint logs and call detail records.
 
Packet level information and network device logs are often needed as well to identify flaky network segments, WAN problems and the like. Each one of these data sources is usually available through a separate console, with no end-to-end reporting facility.
 
If you have applications integrated with VoIP such as Web based calling and access to web services you even have to look at stack traces and messages from your web and application servers to find and fix problems.
 
Splunk indexes data from every component involved in delivery of VoIP services and applications - enabling you to find and report across all events from all sources that relate to a single call.
 
You can easily set up alerts when individual calls exceed quality thresholds so you proactively identify problems rather than waiting for users to complain.
 
Splunk even lets you navigate between network activity, VoIP call managers and web application data to diagnose complex VoIP application problems.

Try Splunk now:

Free Version:
With a free Splunk license you can index up to 500 MB/day and get access to the following features;

  • Universal, real-time indexing
  • Ad hoc search and navigation
  • Alerting and reporting
  • Knowledge capture and sharing
  • SplunkBase Developer APIs
  • Clone and route data to other Splunk servers
  • Download Splunk here
Enterprise Version:
With an Enterprise Splunk license you can index from 500 MB/day and get access to the following additional features;  
  • Receive data routed from other Splunk servers
  • Distributed search and clustering
  • Access controls and multiple user accounts
  • Deployment server
  • Download Splunk here

Splunk's pricing model is simple - licensed perpetually, pricing is based on the peak daily volume of raw uncompressed data indexed. If you need to increase your license to index more data later on, you can upgrade at anytime.

Call 1300 723 600 for quotes and configuration assistance.

Click here for online purchasing options.